Indicators on Telus technical support You Should Know
Indicators on Telus technical support You Should Know
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• I used to be bounced concerning several brokers, my calls were disconnected, and I obtained inconsistent information and facts about my deal and reductions.
We are sorry to hear about all these complications you've got seasoned with the two tech support and billing. You should send us a private concept, and we’ll perform to obtain you the aid and abide by-up needed to resolve these difficulties without delay.
Simply form the details within your inquiry in the concept and it'll be sent to some human agent. Messaging Here's asynchronous (non-Reside), so you're able to near the app or go about your working day when the agent performs towards obtaining you a resolution.
How do I find that man or woman. I think I am likely into a new billing cycle And that i are actually working in circles for months
within the Black Friday i known as Telus to obtain me a whole new cell line for my daughter if there is a deal like i obtained previously for my other Young ones like a loyal customer with Telus.
If my worries are usually not tackled, I will probably be forced to escalate this even further, such as towards the Business office in the President, the media, and the greater Small business Bureau.
Undoubtedly not the working experience we want our customers to own. Be happy to mail us a private message and we will go over our selections to receive this solved to suit your needs.
I needed to Get hold of CS right now with Chat and the Office I need to talk to is only accessible by telephone. The CS on Chat arranged a contact again at an arranged time slot. When that Division called me later on I acquired every thing sorted out.
Telus has messed up on my bill many times within the pastfew months. Not too long ago by charging me 3 moments to get a carry it back that was previously returned. Then decided to go ahead and change 3 of my designs by themselves. Initially agent I spoke to was wonderful and tried challenging to fix The difficulty. He even contacted loyalty that will help. They by no means named. I attempted to call myself and was keep endlessly so I hung up. Attempted A different agent he reported he would transfer me to loyalty than proceeded to have upset because I would not allow him to finish the decision when he explained he could not transfer me.
My professional assisted me with my concern and answered all of my observe-up thoughts. You might have the most effective people Doing work for yourself!
I want a connect with from someone that Telus customer service has some determination generating energy on how I'm able to near my accounts and become performed with Telus.
Be aware: if the topic just isn't but protected by TELUS Expert Messaging, You will be delivered with a callback choice.
Looks as if all we could do now is air our grievances over a community forum in the hopes of somebody able of authority can actually do a little something over it.
Yeah, I’m binding by a two yr contract regrettably, I’m only 4 months in, but I did get somewhere. I assume The chief Business identified as me today so I've a phone dialogue with him in an hour or so. We’ll see how that goes.